The Palace, a Luxury Collection Hotel, Madrid

Plaza de las Cortes, 7
Madrid, 28014
Spain

OFFER ID H939

Overview

A LIVING LEGEND SINCE 1912. The Palace, a Luxury Collection Hotel, Madrid has been restored to a new era of timeless elegance, combining its rich heritage with contemporary sophistication. Perfectly located in the heart of Madrid, within the UNESCO-listed Landscape of Light, the hotel is surrounded by the city's most important museums, landmarks, cultural institutions and vibrant neighborhoods.

Following an extensive restoration, the hotel features 470 elegantly appointed guestrooms and suites, thoughtfully designed to honor the property's fascinating history while offering a refined contemporary experience.

For more than a century, The Palace has been at the centre of Madrid's social and cultural life. Its iconic setting has long been a place for memorable encounters, from celebrated dining and crafted cocktails to distinguished celebrations, meetings and events. Today, this legacy continues through a sophisticated combination of heritage, gastronomy, culture and exceptional hospitality.

DISCOVER MADRID THROUGH THE PALACE. At the cultural and creative heart of the capital, The Palace offers guests privileged access to the destination through a curated collection of experiences designed to reveal the authentic spirit of Madrid.

Available exclusively to in-house guests, the program connects travelers with the city's art, heritage, gastronomy, fashion and nature, offering intimate and personalized encounters, insider access and unique perspectives on Madrid.

Experiences include:

  • Art, Culture & Heritage: privileged access to Madrid's leading cultural institutions, expert-led visits, intimate museum experiences and behind-the-scenes encounters with the city's historic and artistic heritage.
  • Fashion & Luxury Shopping: personalized shopping experiences, visits to Spanish designer ateliers and curated fashion and craftsmanship journeys, including exclusive retail experiences at Las Rozas Village.
  • Gastronomic & Epicurean Experiences: immersive culinary discoveries celebrating Spanish traditions, tapas, cocktails, regional vermouths and Madrid's contemporary gastronomic scene, alongside exceptional dining experiences.
  • Literary & Neighborhood Discoveries: guided explorations of the historic Barrio de las Letras and the cultural heritage surrounding the hotel.
  • Nature & Culture: curated discoveries of Madrid's most emblematic green spaces, including the Retiro and other historic parks and gardens within the city's cultural landscape.

Through these experiences, The Palace offers more than a stay in Madrid: it provides a privileged gateway to the city's culture, creativity, heritage and lifestyle, curated with the distinctive spirit of The Luxury Collection.

Exclusive Amenities

  • Full Breakfast for two daily or Continental Breakfast for two daily served in La Cúpula Restaurant (Supplemental Service Charge is applicable for In-room Dining)
  • $100 Food & Beverage Credit per room, per stay
  • Complimentary Wi-Fi
The following amenities are subject to availability at the time of check-in: 
  • Upgrade
  • Early Check-In
  • Late Check-out 

2026  |  Suite Privileges

Combinable with Exclusive Amenities listed above. A two-night minimum stay applies for Suite Privileges.

  • One-Way airport transfer

Check In: 3:00 PM
Check Out: 12:00 Noon


Booking Window:
03/14/2025 - 09/02/2026
Travel Window:
03/14/2025 - 09/30/2026
Booking Window:
04/25/2025 - 12/29/2026
Travel Window:
05/25/2025 - 12/31/2026
Booking Window:
03/03/2026 - 12/30/2026
Travel Window:
03/03/2026 - 12/31/2026
Accommodations

Number of Rooms: 470


A COLLECTION OF EXCEPTIONAL SUITES IN THE HEART OF MADRID

For discerning travelers seeking space, privacy and a more personalized stay, The Palace, a Luxury Collection Hotel, Madrid offers an exceptional collection of suites, each reflecting the hotel's rich heritage and contemporary interpretation of Madrid.

Recently restored under the creative direction of renowned Spanish designer Lázaro Rosa-Violán, the suites combine bespoke furnishings, rich textiles, curated artwork and distinctive details inspired by the hotel's history and the cultural character of Madrid.

Each suite offers a distinct experience, with separate living and sleeping areas, refined residential-style interiors and enhanced in-room comforts. From elegant city retreats to exceptional accommodations overlooking the iconic Neptune Fountain, the collection offers a sophisticated base from which to experience Madrid.

The Palace Suite provides an elegant and private retreat with separate living and sleeping areas, ideal for extended stays and guests seeking additional space and comfort.

The Cervantes Suite celebrates Madrid's literary heritage, with generous living spaces, abundant natural light and views towards the historic Barrio de las Letras.

The Cortes Suite offers spacious separate living and sleeping areas, with views towards Las Cortes and, in selected suites, private terraces.

The Neptuno Suite is among the hotel's most exclusive accommodations, offering expansive interiors and spectacular views of the Neptune Fountain, Prado Museum and Madrid's Art Triangle.

At the pinnacle of the collection, The Royal Suite offers an exceptional 168-square-metre residence with elegant living and dining areas, a private library and bar, fully equipped kitchen and spectacular views of the Neptune Fountain. Designed for VIP stays, private entertaining and special celebrations, it offers an unparalleled sense of space and privacy in the heart of Madrid.

For Signature guests, a stay in a suite at The Palace is more than an accommodation upgrade: it is an invitation to experience Madrid with greater space, privacy, comfort and the distinctive sense of place that defines The Luxury Collection.

Available Room Types

Deluxe Room

Premium Room

Palace Room

Premium Cortes view room

Premium Neptuno view room

Grand Premium Neptuno view room

Palace Suite

Cervantes Suite

Cortes Suite

Neptuno Suite

Royal Suite


Guest Services

24-Hour Concierge

24-Hour Fitness Center

24-Hour Front Desk

24-Hour Housekeeping

24-Hour Reception Service

24-Hour Room Service

24-Hour Security

A/V Equipment

ATM Services

Banquet Services

Bell Staff

Bilingual Staff

Boutiques Nearby

Business Services

Complimentary Health Club Access

Complimentary Newspaper

Complimentary Wireless (WiFi) Internet

Computer Rental

Concierge

Copy & Printing Service

Currency Exchange

Daily Newspaper

Daily Newspaper Upon Request

Doctor On Call

Doorman

Dry Cleaning

Dry Cleaning and Laundry Services

Front Desk

Guest Services Desk

Hair Salon

Housekeeping

In-room Safe Deposit Box

Ironing "On Demand"

Laundry Facilities

Laundry Service

Limousine Service

Loyalty Program

Luggage Assistance

Luggage Storage

Packing and Unpacking Service Upon Request

Photographer on Request

Room Service

Shoe Shine Service

Wake Up Service

Wardrobe Storage

Wheelchair Accessible

Wi-Fi

Facilities

Banquet Facilities

Bar & Coffee Shop

Business Center

Complimentary Wireless Internet Access

Conference Room

Event Space

Fitness Center

Massage Rooms

Meeting & Conference Facilities

Wedding Facilities


In-Room Dining

24 Hour In Room Dining

Restaurants

27 Club

La Cúpula Restaurant


Directions
Positioned at the creative heart of the capital, The Palace, a Luxury Collection Hotel, Madrid, is supremely placed for immersive cultural moments that honor the city’s rich variety. The perfect choice for those looking to connect with Madrid, the hotel presents a curated selection of on-property and city-based activities, where guests can enjoy the destination’s most authentic experiences.

AIRPORT TRANSFER SERVICE

We are pleased to inform you that a private hotel car and driver service may be arranged for pick-up at Adolfo Suárez Madrid–Barajas Airport (approximately 25 minutes by car). Transportation is provided in a fleet of Mercedes-Benz E-Class, S-Class, Maybach, and V-Class vehicles, ideal for guests who require extra space and comfort. Feel free to contact our Concierge Desk to book your airport or train station pick-up.
Nearby Airports

Madrid [Barajas], Spain — 8 Miles

Company Info

Sunsational Cruises, Inc.

2470 E Glen Canyon Road
Madrid, 28014
Spain

(520) 445-6812